This Is How to Fix Your Horrible AT&T Reception: 3G MicroCell

I tapped dial. There's ringing, and the call goes through. It's the first call I've made from my house in two years. All it took was AT&T's 3G MicroCell to give me 5 solid bars where there were none.

Price

$150, no monthly fee, with no strings attached—but it counts against your monthly cell minutes. It's $20 a month for unlimited MicroCell calling. If you get an unlimited plan, the MicroCell drops to $50 after rebate. (If you have AT&T broadband, it knocks another $50 off.) Update: If you complain loudly enough to the right rep, you might be able to snag one for free.

It's a Lifechanger

A box about as big an oversized cable modem, the MicroCell is a mini cellphone tower that plugs into and passes calls through your existing broadband connection, giving you about a 40-foot radius of solid cell reception. Dead zones crackle to life; calls can be made without dropping.

The setup process is mostly plug and play—if you've got a router, it jacks into that, or if you plug your computer directly into a modem, it has a port for passthrough. You just activate the MicroCell through AT&T's website and then wait for about an hour as it springs to life (which is agonizing if you're revving to make the first call from your house in over two years. The MicroCell's only inconvenient installation requirement is a view of the sky for GPS reception—a necessity for 911 location services (and presumably the way AT&T prevents you from using it overseas).

It only works with AT&T numbers, and you can only have 10 numbers registered at once tapping into the MicroCell. Since you have to assign the numbers through AT&T's site every time you want to add one, friends who're just stopping by (or your neighbors) won't be able to take advantage of your newly awesome reception, unless you add them to the list. And, even if you're friendly enough to add your buddies to the list, if they (or you, for that matter) have original iPhones, they won't be able to hop on—the MicroCell supports 3G phones only. The plus side is that it's the only femtocell that supports data, so you can actually use it to check email on your phone.

AT&T's stated range of 40 feet held up flawlessly in our tests, passing through a wall and delivering strong reception 30 feet outside of the apartment (thanks to its combo of 850MHz and 1900MHz bands). Where it got sticky was at the edge of the reception zone—our test phones continued to show full bars until the connection abruptly died completely, and the phones began hunting for new signals.

It's nothing short of revelatory, to suddenly have full reception where there was none, to make calls where one couldn't before.

There is a philosophical problem though: Should you buy a device that makes a service you already pay for simply work the way it's supposed to? Every carrier offers some form of in-home extension of their service—Sprint's Airave femotcell, Verizon's Network Extender, and T-Mobile's @Home—and they all charge you for it, even though you're routing calls over your own broadband connection. (And even though using the femtocell eats up your minutes, unless you pay even more for unlimited.) It sucks. Maybe we should take a stand, refuse to pay more just to make cell service usable, and demand that they fix it or give the boxes away.

On other the hand, if you're not interested in making a stand, and just want to use your phone on the toilet after two years of not being able to, maybe $150 is worth it to you.

I CAN MAKE CALLS FROM MY HOUSE FOR THE FIRST TIME IN TWO YEARS

Basically perfect reception within a 40-foot radius

Only femtocell that pipes data too

Only available in a handful of cities so far

$150 to fix the service you already pay for

3G phones only

[AT&T]

AT&T MicroCell 3G

Sure, we kinda think AT&T's cell-reception boosting MicroCell 3G should be like, free, since it's using your pipes to route calls, but I suppose this is about as swell as we could've hoped for—$150 with no monthly fee.

A femtocell, briefly, is sorta like a mini cell tower—it hooks into your broadband connection, and amplifies the cell signal inside your house. The difference between AT&T's MicroCell 3G and Sprint's Airave femtocell, which is $100 plus a mandatory $5/month fee, is that the AT&T MicroCell also transfers data, not just voice. (Though I'm not sure why wouldn't just use Wi-Fi in your own house.) Still, the AT&T femotcell works out cheaper over the course of the year. Up to 10 lines can be setup to use it, and 4 can use it simultaneously.

It counts against your minutes while you're using it, unless you spring for unlimited MicroCell minutes, which is $20 a month for individuals or families. That's a bit crappier than Sprint's pricing, which is $10/month for an individual line, and $20 a month for multiple. But, you get a $100 mail-in/rebate, making the MicroCell $50 in that scenario. And if you buy U-Verse or AT&T DSL at the same time, you can knock another $50 off making it free. They start rolling out next month, but it's going to take until the end of the year before they're available everywhere. I pray dearly SF and NY are on the very tip top of that list.

AT&T* today announced that AT&T 3G MicroCell plans to begin its national roll out beginning in mid April, with new markets activating in cities across the continental U.S. for the next several months. AT&T 3G MicroCell is an innovative solution that allows residential customers to route wireless phone calls and data connections (or sessions) across a home broadband connection. This solution is designed to benefit customers who live in homes that have coverage impediments that consistently interrupt wireless spectrum, such as dense wall and roof construction or unfavorable terrain.

AT&T 3G MicroCell is the only femtocell to support both 3G data and voice services. Developed in conjunction with Cisco and in a public trial in select markets since September, AT&T 3G MicroCell is available for a one-time cost of $149.99.

Consumers with AT&T 3G MicroCell will be able to easily activate the device the same day it is purchased, thanks to easy, self-install instructions. Technical support is available for customers who need it.

Consumers manage AT&T 3G MicroCell though their online MyWireless account at www.att.com/mywireless. Through this online management, only those phones chosen by the customer may use the MicroCell. Customers may define up to 10 lines to have access and up to four may operate on it simultaneously. Minutes used through the MicroCell affect only the account of the phone making the call – there is no requirement to purchase separate service for the 3G MicroCell.

In addition, AT&T will offer a companion rate plan option for MicroCell customers – especially customers on Family Talk plans — who want to supplement their existing voice plans. For $19.99 a month, individual or Family Talk customers can make unlimited calls through a 3G MicroCell, without using minutes in their monthly wireless voice plan.

Consumers who select 3G MicroCell calling plans at purchase are also eligible to receive a $100 mail-in-rebate toward the purchase of AT&T 3G MicroCell – effectively making the device about $50. Customers who also purchase a new line of broadband service with AT&T (DSL or U-verse 1.5MB or higher) are also eligible for $50 via mail-in-rebate– effectively making the device about $100. If a customer is eligible for both rebate options, the customer will be able to get the device for $0, after mail-in rebate.

For more information on AT&T 3G MicroCell, visit www.att.com/3gmicrocell. For the complete array of AT&T offerings, visit www.att.com.

[AT&T]